[Resolved]  Vodafone India — not receiving sms after sim upgrade to 4g

Address:Pune, Maharashtra, 411017

I upgraded my sim to 4g on 24th jan 2019, as per regulations the sms services are barred for 24 hrs, but it’s already 3 days and it’s not yet activated.

On talking with customer service rep they said it would be activated shortly but it didn’t happen.

I waited again for around 1 day but it’s still not activated and i am unable to complete any bank and online transactions as i am unable to get the otp.
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Mar 3, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2019
Vodafone India Customer Care's response
Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
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