Vodafone India — not satisfy working customer services and vodafone service provider

Address:

605602

I have receive one sms but i am not send any only the sms received on my mobile but amount is debited my main account. When i am receive the type of sms followed by

Vm-vsipay

Sorry! Yourpayment request of rs.10.00 for fortumo payments through mobile on[protected]:42 am has failed due to low balance. Please contact [protected]@163.com for any further queries.

But i don't know what is this and what kind of service this sms i am receive my main balance is debited for the reason of sms sending but i cannot send sms only receive that type sms.

The vodafone customer service officer ms. Shyamala and mr. Santhosh and so on can't resolve my problem.
So vodafone is a very bad customer service and it's a fraud network