Vodafone India — Not using sim from dec-2015 still getting bills & i am keeping on paying (action not taken even after so many request for cancellation)

Address:Bangalore, Karnataka, 560098

Hi vodafone team,

I am here due to high mental trouble from you guys i have gone through..

I have been using your sim from past 1 yr & my hubby from 5 year more...

Here i am speaking about my sim number [protected],

This is unclosed issue from dec2015 even after so many days your not able to settle issue so u can judge where u stand


1. Dec i dont remember date i gave a clear call from my alternative number & said mobile network is not showing & your executive said me mam sorry this sim main network is not working we will get back to u, after that i waited for more than 15 days i kept quite by the time i have lost sim
2. Feb i have informed plz close my sim issue as its lost & cancel the sim

3. U guys have not taken any action but was following for money, i was not so okay to pay as i have never used sim nor made any calls etc & in time i have informed sim is not working & been lost

4. Mar - i was shocked u guys have raised a legal notice against me for not paying bill, as i was getting deeply dragged by your pissed call & mails i agreed to pay bill 3200/- & close the issue its huge amount still i haven't touched sim too

5. Mar - i paid bill & asked u guys to close the issue as i have to come out your bad service, i had great relief when i paid un used bill

6. Mar end - i got a mails & calls saying madam sim is not yet cancelled we have still for u u can use any time, we have great offer for u pls use.. I ignored still u guys as usual for money your re to go any end ext

7- april - nicely brain washed as usual by good offer than i asked you guys to issue sim which was received on april 4 for which now its april-21 still sim is not active i have continuously sending mails & called ramaya etc etc many more u guys are not brother of that but u want us to pay bills bills only bills

8. Now again i am getting mails & reminder to pay mar bill 783/- again going to be same same same i am not using sim & your generated bills & sending legal notice.. Do u guys we bring money from tree

9. The main point here is sim is still showing same network issue as it was in dec-2015 still no action, no solution n only u guys need to generate bills & take money from us..

Wake up vodafnce today even a small network has great service call me on [protected]
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Sharon
I tell you how to proceed in this matter
First write a mail to Vodafone Customer care.
If they don't solve the problem then Just Write your complaint to CPGRAMS and see the effect for yourself, Include the docket no of complaint to Vodafone for reference purpose.
The link is http://pgportal.gov.in/GrievanceNew.aspx .
Select Grievance concern -->Central Govt then under Ministry Select --> Department Of Telecom.
It is a Central Govt. Grievance Redressal Mechanism and it works very fine.
I was able to get my resolved from Vodafone following this approach.
And Yes Don't forget to tell others about CPGRAMS.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information