[Resolved]  Vodafone India — Overcharged monthly bills

Address:Pune, Maharashtra, 411045

I had converted my plan to monthly from 499 to 249 Rs. a year back. I didn't check my bills after that.

I just checked my recent bills and in every bill I am charged a monthly rental of 499, even when it says I have a 249/month plan.

Vodafone continued to charge me 499 every month for one year despite changing the plan.

Please let me know how I can get this money back
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 18, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Vodafone deducted 35 rs from my balance and activated dotbot service which I didn't request. This is ridiculous. I didn't request for such meaningless service.Pls refund my money within 24 hrs and deactivate this service soon. I want my money back and deactivate this service soon.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information