Vodafone India — Pathetic DND service and customer care

Address:

Kolkata, West Bengal

You people employee the most dumbest and pathetic customer care executives. None of them know the rules. For lodging 1 single complaints i need to shout everytime explain the DND rules, call and speak to 4-5 different people each time. Please understand it is your duty and not mine to ensure that your dumb employees know the rules. They refuse to take complaints, speak very pathetically to customers and refuse to transfer lines to their seniors. You guys are a menace to the whole industry. One executive of yours Subhajit Saha was absolutely insulting and refused any help at all. Is this really the kind of people you employ. Is this how you harass the customers. This is the same old story. Just look at the call records and the number of complaints i have made in the past few months. Each of those experiences have been pathetic. You people are the worst!