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Vodafone India — pathetic service by vodafone india and hectic treatment by vodafone agents

Pathetic service by vodafone india and hectic treatment by vodafone agets. They had started useless services on my number and charging me for this. I have to call like everyday to custemer care to get it deactivated and to reduce charges. But still my data and calling services had been stopped. I cant even call to custemer care numbers but still i've been requested to call to 199... Check below

Hello.in response to your complaint no[protected] we were unable to reach you on your mobile to give an update. Please call 199 for an update

I have raised like 50-60 complaints to stop starting/activating these services. But again these services are being activating continuously and worse thing is that whenever my data connection is off these services gets activated and calling representative informs me that you have activated these services.

Finally i am receiving credit limit crossed messages but still agents advised that be calm you would not be facing any inconvenience, we will reduce the charges. From yesterday my mobile services had been stopped.

I have used wifi and chat with vodafone chat agent. He/she assured me on 9am that the services would starts around 10 to 11 am but not yet started. Again i've been advised by outbound calling agent that the services would be started around 4pm but no use. Again i have chat with chat agent as i cant call to anyone but finally he told me i cant assist you further.

I hope @socialmedia would be the last option now...

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Below are the service requests and the chat agent responses. Even i have call recordings that would be published shortly... Thank you vodafone india vodafone foundation india

pathetic service by vodafone india and hectic treatment by vodafone agents

Complaint Status


[Mar 11, 2018] Vodafone India customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    37%
    Complaints
    21821
    Pending
    0
    Resolved
    7916
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013