[Resolved] Vodafone India — Pathetic service | |||
Dishearten Customer, Can you imagine your life without your active contact mobile number. [protected], my number so, I know you can check since when I am your member. My biggest mistake to upgrade the sim to 4G, I went to Vikaspuri Vodafone Store and got it replaced without hassle. It got activated without any problem but guess what this is the main problem. It suddenly stopped working, no network, GRRRRRRRRR on 1st June, 2017. I thought there might be some network issue so I left it as it is but NOOOOOOO………….. Went again Vikaspuri Store next day 2nd June, 2017, she (Amandeep) replaced the sim again, ufffff I got TAT for 2 hours and Surprised:- Yet no network. Went again Vikaspuri Store 3rd June, 2017, PATHETIC STORE MANAGER / TEAM LEADER I WENT TO HER (GEETIKA), TOLD HER MY SIM IS YET NOT ACTIVATED AND I AM NOT READY TO TAKE TOKEN RECEIPT (AS PER STORE POLICY). GEETIKA REPLIED: I HAVENT ASKED YOU TO TAKE TOKEN EVEN (HARSH TONE). She can also replied, I will get it checked. I know customer service prinicples because I worked in Vodafone South Ex store my darling (since 2011 till 2012) and since working in top International BPOs in Customer Service. This is your customer service, YUCK!!! My number is yet not activated and today is 3rd June, 2017!!! Vasundhara Ale Was this information helpful? | |||
Jul 14, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Jun 07, 2017 Vodafone India Customer Care's response Hi Vasundhara, That's not the experience we want you to have :( We will get this sorted out right away! Regards, Vodafone India | |||
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