Vodafone India — Payment issue | |||||
On the 7th of Dec i went to pay my bill off rupees 1730 at the Vodafone care kalkaji at 9:28pm i payed the amount of 1500 rupees but the machine stopped and gave me a receipt of rupees 1000 and even a messaged popped on my cell phone for rupees 1000, that very moment i called 199 an had a talk with a very nice rep. naiem ahmed he was a good listener and helped me accordingly, even asked me to register a complain with the Vodafone care people, the next day on the 8th of DEC i went to the office and registered my complain, the girl named Neha told me the issue will be resolved within 72 hrs.As today is 18th and i even went went to Vodafone office kalkaji yesterday i;e on 17th they asked me for another 48hrs. I don't think that this is such a big problem that can not be resolved in over 10days of time.Iam so pissed with the not so courteous n bland behavior of the reps at the vodafone care Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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