[Resolved]  Vodafone India — plan got changed without informing

Address:Pune, Maharashtra, 411057

My plan for postpaid no. [protected] got changed without informing me. It was "Corp 100 plan_2" till December 2018. Suddenly in January it got Changed to "RED Basic" without informing me.
Been a Vodafone postpaid customer for more than 4 yrs now but never have faced such a pathetic service till date.
The plan has been changed without any official mail been sent to the cooperates as no one was aware of such changes been made.
I will not pay the bill until my issue get resolved.
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Mar 18, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2019
Vodafone India Customer Care's response
Hi!

That's not the experience we want you to have. We'll contact you soon.

Regards,
Vodafone India
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