Vodafone India — plan not changed even in 15 days

Its been 15days and vodafone mobilr plan has not changed even after continuously contacting vodafone cuatomer care, vodafone store, vodafone app, through mails from last 13-15days but they are not initiating a plan change. All of my request through all modes are still pending.
They are just screwed up and just giving absurd reasons for non-activation.
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Vodafone India customer support has been notified about the posted complaint.
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DEAR SIR,

iam missed my sim feb
my postpaid no[protected]
yesterday message come on mail on vodafone bill RS 114
IAM NOT USED IN SIM IN SINGLE USE
PLEASE CHECK ME THIS NO
AND CLEAR MY ACCOUNT SIR
Sir please provide the information that you Vodafone mobile number [protected] hai sir please open the number please
Bishal 12's reply, Jul 6, 2018
Sir please provide the information that open my Vodafone number 9470517184

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