Vodafone India — Please check your records, something is wrong on your side

Address:

New Delhi, Delhi

Visited thailand 27th to 30th june.

1. No advice (Text message) from vodafone thailand after arriving in thailand regarding charge rate for using phone in thailand.

2. Billing for that period shows gprs charges of rp 20, 000

3. There is a charge of rp 7192 on 27 june. One call of approx one minute was made at bangkok airport on arrival on 27th june. How can there be a charge of seven thousand rupees for a one minute call?

4. There are charges for 28th and 30th june, but my phone records will show that i made no calls on these days.

These charges should be drastically reduced.
I've used vodafone since 2001 and never had such problems when travelling overseas.

Please check your records, something is wrong on your side.

Thankyou

Rs lowry