[Resolved]  Vodafone India — Poor Service of Vodafone Customer Care

Address:New Delhi, Delhi

This is in regard to my mobile no [protected]. From 03/04/2015(From 11:00 Pm) am facing problem in outgoing call and which is still not resolved (at 05/04/2015 at 12:30 Am). From Saturday morning am continuous calling to vodafone customer care and getting different reason for my problem. Somebody say it is handset problem, i changed the handset. Then they said change your sim, then I changed my Sim and wait for sim get activated at 2 P.M. Then I again call to customer care, then they gave new reason that some service is activated on my number. I requested them to resolve my problem. I also talk with some senior persons in customer care( Mr. Rakesh Tiwari, Kulwinder). And I am shocked to know even they don't have satisfactory reply for my problem. It is real shame for Vodafone. They claimed to be No one service provider in India, this seems a false statement. Alleast vodafone should review its staff and should hire some good staff or should trained them, how to attend a customer. When I called them to make a request for port my number, they put my call on hold for 15 min and after that call was terminated. This is a real harassment for using vodafone network. Please resolve my problem if possible. Karun Behal M. No [protected]
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Jan 15, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2015
Vodafone India Customer Care's response
Hi Karun,

We did not get any response when we called the number you shared hence we've sent a mail to your registered Email ID. Please check the same & revert to us for further assistance. http://bit.ly/1FkOzoc

Regards,
Vodafone India.
Complaint comments 

Comments

too much bad services they are just fulfilling formalities providing CUG but not signals very bad experience

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