Vodafone India — Postpaid bill discripancies

Address:560043

Hi Team,

I am seeking assistance from you as the Vodafone customer service unable to clarify me.

For the month of August The bill amount produced as Rs 1955.74(Inclusive of tax). I asked for the detail and they said I had crossed the limit o[censored]sage and post I have used 2100 mins approximately. But I don't feel I have used as such.
I have checked on 19/09/2016 in the app as my billing cycle is 20th of every month, I had 6 mins remaining at 20.07 and i[censored]sed he whole 4 hrs also i would have used the 240 mins extra max. I am not satisfied with the kind of service they provided despite of being cheated. They are really making money doing this. Please look in to this.

Screen shot attached for your ref.

Thanks,
Samir
+1 photos
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Vodafone India customer support has been notified about the posted complaint.
Oct 12, 2016
Updated by sam.akh4u
Hi Team,

Can i have any update please.

It doesn't seems vodafone is looking in to it.

Thanks
Sami
Oct 15, 2016
Updated by sam.akh4u
Hi Team,

Can you please have this actionef asap.

Thanks
Oct 18, 2016
Updated by sam.akh4u
Hi Are you really concern to resolve customers query or you are not bothered?
Sep 18, 2017
Updated by sam.akh4u
This complaint not yet resolved ...pease dont as resolved
Sep 18, 2017
Updated by sam.akh4u
*dont mark as resolved
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