Vodafone India — postpaid connection not being disconnected

Address:	Lucknow, Uttar Pradesh, 273015
Website:	www.vodafone.in

In last 6 months i have requested 3 times to disconnect my postpaid no [protected]. But every time they start the connection & send me the bill. Moreover this time they have sent me the bill without any service. After lodging a complaint (No-413518), on 9th september i received a call (Call details screenshot attached) that my number will be disconnected till monday, but till now it is showing signal without service. Simply i am being charged without any service. Every time they give excuse we didn't receive a consent to close. I don't understand even after repeated requests for disconnection, they are no closing the account.