Vodafone India — postpaid - fake billed high usage (high monthly bills)
I have been primarily using my phone only for incoming messages (Otps of bank). Since i'm on international travel i very well know incoming/outgoing call rates so always avoid making calls or messages. I have been using this service since 2 years now...
However, i'm currently billed very high rs.1500 (Because o[censored]sage charges - which i have never made). I have internet at my home and cellular data is always turned off on my phone so there is no question o[censored]sing any cellular data (Still i'm charged rs. 608 for the same). Next, i have us number which allows free calling/messaging to 60 countries so no question of me making any calls/messages (Still i'm billed usage of 10 outgoing messages)...
This is 3rd instance where-in vodafone postpaid where-in fake bill is generated for charges which was never made.
[Mar 26, 2018] Vodafone India customer support has been notified about the posted complaint.