[Resolved] Vodafone India — Postpaid to Prepaid | |||
I have submitted a request for conversion of my vodafone no.[protected] from post paid to pre paid on 13/11/2014 at your Ananad mahal Surat outlate.Your representative has ask me to deposit the total due for Rs.610/- & same has been deposited by me at that time.Your representative gave me a new SIM & told me that same will be activated on very next day.But, after two days, when i go for inquiry from your customer care, they told me that it will take more 14 hours. On 19/11/2014, there was a call from your customer care, Ahmedabad regarding my complaint.She ask me to deposit Rs.225/- for activation of the SIM within 48 hours.The same amount has been deposited by me immediately. I want to know that why my request is not considering till date? Who is responsible for this?Why not I go in consumer forum for legal action against Vodafone for harassing his customer? Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
I wanted to covert my connection from prepaid to postpaid . From 15.04.2015., the date on which I had submitted all the documents, nothing has happened . I had visited Vodafone stores twice and have been given two sims . The first one was apparently malfunctioning . Complained to nodal desk also . SR nos [protected] dated 20.04.15 and SR [protected] dated 22.04.15.
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