[Resolved]  Vodafone India — postpaid to prepaid conversion

Address:

Nagpur, Maharashtra

Hello team,

I have sent an sms p2p my 10 digit mobile number to 199 for converting my postpaid connection to a prepaid one and received this message.

"hi! You have entered the wrong keyword. Please enter the desired keyword and sms to 199".

It has been told that i would receive a confirmation message and a call from vodafone within 2 days for confirmation.
Please help to check the issue and expedite the process.

My number is [protected].