[Resolved] Vodafone India — Postpaid to Prepaid - No Status | |||
Hi, I have applied for my number transfer from post paid to prepaid on Saturday (01st Nov), I was been told from Bhayandar branch that it will get connected from Monday (03rd Nov), its been 2 days after paying my previous bill amount and sim card charges there is no update of network for my prepaid card not inactivit of postpaid card.I had applied for transfer of ownership from my brothers name to my name recently and it was said to deposit 200 bucks and was told if i port or change to prepaid, it will get refunded but now the same guys say i won't get refund. I don't understand why vodafone is so careless related to requests processed, when we process all the formalities and pay deposits and all the bills.This is the second time i m facing worst service from vodafone, even after paying and losing time and money, last time it took me 2 months and now more than 2 days. At least the store should inform, if they are not able to perform the request, so we can inactive the sim. If I don't get my prepaid card ative in next 24 hours, I m going to inactive the mobile nor pay any post paid bills, as I have already paid my last bill before applying.Worst Service by the employees and the service center. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
There is no update nor any call from the customer representative, it is been a month and my card is still working on post paid, where as I have applied and paid relevant amount for the pre-paid. May I know why there is always a delay from the vodafone customer care for any request that is placed.
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