[Resolved]  Vodafone India — Potability

Address:400103

Dear Team,

I have been trying to port out from Vodafone from last 1 month. I have tried 4 times and all 4 times it has got rejected due to contractual obligations. I have spoken to the customer care executives number of times. One of the executive even said that I had to pay 10 Rupees and because of 10 Rupees portability was not possible. I cleared that amount immediately. Now I relay feel cheated and harassed by Vodafone. I really don't understand when TRAI has given consumers the option to port why I denied by Vodafone 4 times. This is really harassment to the customers. Portability is necessary due to network issues. I have communicated to 8 to 9 customer care executives about this. Really I am fedup calling the customer care . Really did not expect this kind of response from Vodafone.

I want vodafone to take note of this an expect an immediate action.
Kindly revert by email and a call back for my portability. I am even ready to pay advance to Vodafone for portability..
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Mar 14, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2017
Vodafone India Customer Care's response
Sorry to hear about this, can you DM us your contact details so that we can look into this and get back to you!

Regards,
Vodafone India
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