[Resolved] Vodafone India — PRE PAID NO DISCONTINUE | |||
Sir, my name is Faiz Akam Khan, Mno [protected] I have submitted all required documents in Sep 2014 to connect with Vodafone prepaid account but my vodafone mobile no is disconnected without any prior information, before disconnection we have recharged 300 Rs top up + 199 2G pack +31 Rs Std rate cutter on 8 or 9th April 2015. Three days before we have received a SMS from DOT to submit my address detail, but the same was submitted 7 months before and the same were verified by Vodafone Executives Problem is .. When we were called up to vodafone customer care operator was told us that your no has not been wokring / used last three months so vodafone has calcelled your no and now he cant do anything and this is the reason of cancellation. This is to informed you that I have a sms and call record will prove that vodafone mobile was regularly in use with proper utilisation. Request you to start my no with immediate effect else we shall move to consumer coat... for justice of my loss. Was this information helpful? | |||
Dec 9, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Apr 13, 2015 Vodafone India Customer Care's response Hi Faiz, Please share with us your alternate contact number since the number you shared is inactive. http://bit.ly/1PCuWQA Regards, Vodafone India. | |||
 9 Comments | |||
Comments
[protected] ... do the needful for my Vodafone and no continuity at earliest..
Reply
Reminder 001
Reminder 002
Reminder 004
Reminder 005
Reminder 006
Reminder 007
REMINDER 008
Sir, my name is Faiz Akam Khan, Mno [protected]
I have submitted all required documents in Sep 2014 to connect with
Vodafone prepaid account but my vodafone mobile no is disconnected
without any prior information, before disconnection we have recharged
300 Rs top up + 199 2G pack +31 Rs Std rate cutter on 8 or 9th April
2015.
Three days before we have received a SMS from DOT to submit my address
detail, but the same was submitted 7 months before and the same were
verified by Vodafone Executives
Problem is .. When we were called up to vodafone customer care operator
was told us that your no has not been wokring / used last three months
so vodafone has calcelled your no and now he cant do anything and this
is the reason of cancellation.
This is to informed you that I have a sms and call record will prove
that vodafone mobile was regularly in use with proper utilisation.
Request you to start my no with immediate effect else we shall move to
consumer coat... for justice of my los
Sir, my name is Faiz Akam Khan, Mno [protected]
I have submitted all required documents in Sep 2014 to connect with
Vodafone prepaid account but my vodafone mobile no is disconnected
without any prior information, before disconnection we have recharged
300 Rs top up + 199 2G pack +31 Rs Std rate cutter on 8 or 9th April
2015.
Three days before we have received a SMS from DOT to submit my address
detail, but the same was submitted 7 months before and the same were
verified by Vodafone Executives
Problem is .. When we were called up to vodafone customer care operator
was told us that your no has not been wokring / used last three months
so vodafone has calcelled your no and now he cant do anything and this
is the reason of cancellation.
This is to informed you that I have a sms and call record will prove
that vodafone mobile was regularly in use with proper utilisation.
Request you to start my no with immediate effect else we shall move to
consumer coat... for justice of my los
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information