[Resolved]  Vodafone India — Recharge is not same as msg received from vodaphone.

Address:

Ghaziabad, Uttar Pradesh

Dear Sir/ Ma'am Greetings I have a complain regarding Vodafone recharge and customer executive. First of all I want to clarify my problem. I got a message from vodafone on 27-Mar-2015. That message contain bellow details. Khaas aapke liye, karien Free Unilimted Calls kisi bhi local Vodafone number pe Raat 10 se Shaam 5 baje tak, keval Rs.176 ke recharge par poore 28 dino ke liye. Same voice message also received many times. Yesterday I recharged same. But I received 155.88 rupees at the pace o[censored]nlimited minute v2v 10pm to 5pm. From today morning I trying to explain my problem and want my minutes. Then no one is helping me. And 4 customer executive cut my call during conversation and manager whom they transfer my call. And from that time I am not able to contact with executive through my no. They put my no. On disable mode. From this facility. Please help. Its not a matter only for money actually now its a matter of customer self respect n company trust. With Best Regards Ruchi Tyagi