Vodafone India — recharge money usurped by company

Address:

Kamrup Metropolitan, Assam, 781028

Vodafone cheating : how can they take my money without giving any benefit : unethical company practices

I fed online rs32/ for my mobile number [protected] to get bonus card benefit of 30 paise per call. This morning i found that neither did i get the bonus card benefit nor was the amount added to my balance.

I called their tool free [protected]. They told me that the bonus card benefit is not available for my phone. They also told me that the amount will not be added to my balance. Effectively they have eaten up my money. How can they do that? They suggested that i may try and apply for refund. But why should i beg them to refund me. They should have automatically added that amount to my balance. This is illegal act; i want a refund and an explanation from the company.

Vodafone out with a begging bowl to make a living?