[Resolved]  Vodafone India — recharge not worked

Address:New Delhi, Delhi

i have recharged my no. [protected], with a roaming pack of rs.72 between 10th-15th june, dont have the transaction id, , also chatted with a agent online, they are too dumb to talk, i did it simply by typing *444*972# which is mentioned on the website my balance was deducted, and still i have been charged on incoming calls which is ridiculous. already wasted more than rs.300 on recharge, i need a total explaination why this happened or i want my money back, never thought that a company like vodafone make me face such a inconvenience. so fake.the advisor has told me its not recharged because i have didi it wrong, he said it should be *444*72#. i have a screenshot of your online page which shows to type *444*972# and which means am not stupid, i don't know how this company is still running, you can't fool customers. really tired of this stupidity, i have faced a lot, and i'll take legal actions as well.
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Jan 8, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2014
Vodafone India Customer Care's response
Hi

We will get back to you in sometime as there was no response when we called your numbers 9***9****6 and 8***4****8 at 10:18am.

Regards,
Vodafone
Verified Support
Jul 07, 2014
Vodafone India Customer Care's response
Hi,

We request you to share an alternate number and a suitable time so that we can contact you and address your recharge concern. We called on your number at 2pm but there was no response.

Regards,
Vodafone
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