Vodafone India — recharge related complaint
SiSimnav14 on Mar 7, 2018
A request was approved through Vodafone online transaction to mobile No recharge [protected]of order No o[protected] ₹575payment ID LPMP[protected] and the money was deducted from my account but the recharge was successful as in the attachment. As iI called the Vodafone customer on next day, registered a complaint but no referred number was sent to me.Again I complain on 3 March of this month a reference number has been received by me and they assure me it would be solved within the limited time period customer care the told that the payment was declined on their behalf and was not successful. Again I called today 4 5 times but no satisfying results were observed.
So please look into the matter carefully.
I am also attaching the receipt please check and please do the needful.
Yesterday they told me to they will reimburse the amount and will call me at sharp 10 today but they didnt
[Mar 08, 2018] Vodafone India customer support has been notified about the posted complaint.
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