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[Resolved]  Vodafone India — recharge to the wrong number

Sir,
This is to inform you that i have recharged an amount of rs. 399 to [protected] but the amount redirect to [protected] by the mistakes of the company onr[protected]. Hence i called to the customer service in which i suppose to hold the call for 2.30 hours but no results. So its my humble prayer before you to take necessary steps to refund the amount. Expecting your cooperation
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Complaint marked as Resolved Mar 3, 2019

Complaint Status


[Jan 28, 2019] Vodafone India customer support has been notified about the posted complaint.
Verified Support
Vodafone India Customer Care's response Jan 31, 2019 Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
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    Vodafone India
    Customer Care Service
    Customer satisfaction rating
    37%
    Complaints
    22222
    Pending
    0
    Resolved
    7935
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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