Vodafone India — recharge was successful but recharge benefits were not given

On 08/07/2019, at 12:50 am, i did a successful recharge of rs. 398 on my vodafone mobile number. Transid onr[protected]
I also got sms of recharge success from vm-vfcare. Yet i havent received the recharge benefits (1gb per day data and free calls and sms).
Also my outgoing validity is showing till 11/07/2019 which should be increased for 84 days.
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Vodafone India customer support has been notified about the posted complaint.
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Today I recharge on my . And I got 90ruppes balance on my phone now the balance is zero number is [protected]

Vodafone has activated some CRBT subscription to my account without informing or asking whether or not I want this service to be activated. Also they are deducting money from my prepaid balance for this service.

I need them to deactivate this service and refund for the total amount they have charged.

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