Vodafone India — red shield

Address:

Mumbai City, Maharashtra, 400025

Hi, i've been a loyal vodafone user for the past 4 years. I had opted for the vf red shield plan and lost my phone which was not older than 5 months. Vodafone red shield is the worst insurance of all! Forget about rejecting my claim, they won't even reply, it's been 2 months im trying to make a claim but there is just no way i can reach them. The voda fone store says they are not responsible for the insurance and the company would send in a concerned person but i think vodafone has surely lost its way at a verge of competing with other telecom with a much more promising service. Very disappointing!