Vodafone India — Reduction of charges from mobile balance for unrequested services

Address:	Kolkata, West Bengal, 700028
Website:	Vodafone kolkata

In my mobile number [protected] bollywood masala pack & racing sports pack has been activated without any request from me and subsequent charges of Rs 35/day and Rs 5/day respectively has been deducted from my mobile balance. i have tried to complaint at customer care number but their number are not getting connected for over a day and when it got connected they are saying they cannot help me as their server is getting updated. Also regarding dis i have sent a mail to them vodafonecare.[protected]@vodafone.com but they didnt replied back. I want my money to be refunded and the service to be deactivated as soon as possible. thank you Rahul khanna