[Resolved]  Vodafone India — refund of rs. 250 security deposit

Address:Faridabad, Haryana, 121001

Hi there, i am kusum, vodafone customer. Recently i migrated from vodafone postpaid to prepaid. I was told that my security deposit will be refunded within sixty days. But opposite to that, out of rs.250 only rs. 177 is refunded. How is this possible when i have already paid all my dues. Either specify the reason or refund the full amount.

This is the message i got from vodafone:

"hello, we have successfully credited the refund amount of rs. 177.72 for your postpaid mobile number 999*02 to your new prepaid account on[protected] thank you"

Relationship no is.[protected]

Either specify the reason or refund the full amount. Otherwise i shall go to consumer court. I am damn serious.
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Dec 18, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2017
Vodafone India Customer Care's response
Hi Sumta,

That's definitely not the experience we want our customers to have. Let's look into this for you.

Regards,
Vodafone India
Nov 17, 2017
Updated by Sumta
Sure
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