Vodafone India — Regarding automatically upgrading services for my number without my confirmation. | |||
My vodafone number - [protected] I never subscribed for any service from you other than my default package and suddenly i receive a message saying i subscribed for live tv eventhough i sent message to 155223 requesting to deactivate it but that never took place after rs.45 has been charged i got the message for deactivation. why are you cheating people this way aren't you service providers ashamed for automatically upgrading the unsubscribed pack and taking my money for the pack you yourself subscribed for my number . when i went in person to the vodafone store i got a response like as if i am a uneducated and i dont know any technology they are saying me i subscribed that pack by mistake touching something in my phone. i am heavily disturbed and lost peace for losing my money unwantedly hence i want refund of my rs.45 and also no more further frauds should be handled by your vodafone. very cheap tactics for seeing profit . if this repeats i am gonna change my service provider and never pay your bills. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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