[Resolved] Vodafone India — regarding bill amount of 1145Rs is generated for my number due to wrong activation done by vodafone | |||
This is to inform you that, I was facing an issue regarding the bill of 1145Rsgenerated for my number [protected]. I have escalated this issue so many timesto Vodafone and but no action has been taken so far. Instead of resolving my issue, Vodafone is daily calling me to pay my bill andI am daily explaining my issue to them but no action has been taken so far. Iam escalating this issue for last 10 days but nothing has been done. This isreally not appreciable. The issue is that I had requested vodafone to activate the internet plan withmonthly rental of 98Rs free till 2GB( Please find below mail highlighted inyellow as a proof) on my number [protected]. But vodafone has activated 95Rsfree till 650MB. Due to this wrong activation, I have received a bill of 1145Rsdue to internet usage for more than 650MB. . I have submitted all the proofs to vodafone which confirms that i have requested vodafone to activate internet plaith monthly rental of 98rs free till 2GB . Despite of submitting the proof, vodafone is asking to pay my bill amount 1145rs. This is not at all acceptable. Vodafone has deactivated my number now. This is not the justice I have been given. Was this information helpful? | |||
Feb 3, 2017 Complaint marked as Resolved Verified Support Feb 25, 2014 Vodafone India Customer Care's response Hello, We're forwarding your details to the respective team & request you to allow us 24 hours to get back to you with an update on the same. Regards, Vodafone. Verified Support Feb 26, 2014 Vodafone India Customer Care's response Hello, We'd like to inform you that an amount of Rs.125 has been credited to your account towards the late payment charges and the same will be reflected in your forthcoming invoice. Your Service Request number is [protected]. Regards, Vodafone. | |||
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Thank you for resolving the above issue on my number [protected]. But the issue on my number [protected] still persists, this has caused lot of inconvenience to me. I am trying to get this issue resolved for last 1month but nothing has been done so far.?Hope to get it resolved soon.