[Resolved]  Vodafone India — regarding bill issue and stopping my vodafone network in U.K

Address:Nagpur, Maharashtra

Hello, I m Vodafone customer for many years .I went to U.k on 3 June activating my IR and took package of Rs 599 . My network stopped on 6 June till 10 June . . I was even lost in London and when I saw the phone, which showed no coverage . The motive behind activating the IR was not fulfilled.On returning back to India on 10 June I enquired about sudden stoppage . They told me the credit limit was exceed so they stopped .No mail or sms intimidated about sudden closure .I received bill of Rs 1800 .I paid it thinking it is due to IR .This month June July I received Rs 1800 with GPRS charges . But I have not used any of it . More over the executive told me only 599 will be charged and it will stop immediately . Sir My motive of activating was not fulfilled but your bills are all correct as per your team . So kindly look in my bill and do needful .My number is [protected].
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Dec 15, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2014
Vodafone India Customer Care's response
Hello Shekhar,


We were not able to reach you when we called 9****3***6 at 14:04 PM hence request you to suggest the best time when we can speak to you.

Regards,
Vodafone.
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