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[Resolved]  Vodafone India — regarding billing issues

Complaint regarding the bill amount of vodafone postpaid number. I have been charged extra of 1490/- inspite of not having so much usage.in the month of april i was charged 1490/- in the month of march i was charged rs 577/-. Every month the amount is just increasing. Also i visited the vodafone store twice to change port my number to prepaid number but everytime they just gave an excuses. Please if you could resolve my issue as early as possible. I don't even get to see the usage of every month no detail is being provided so that i could understand the usage details. Everytime i have recieved a bad service from vodafone. Hoping to resolve my problem soon
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Aug 7, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2020
Vodafone India Customer Care's response
Dear Customer,

As per our records, on 5 May 2020 reversal of Rs.998.99 is processed against the service request number 4-[protected]. For any further assistance, just let us know and we will be glad to help.

Regards,
Snehal
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