Vodafone India — Regarding false billing

Nilesh Galve

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400022

Hi team,

I am availing the vodafone services by using mobile number [protected]. I have noticed some false charges (Roaming) in my current bill. I have also called the customer care but ended up with empty hands.

Core issue:- my current bill show a roaming charge of rs. 410.80, which seems to be incorrect as i haven't visited any other state out of my home state i. E. Maharashtra. For your information, when i ported in into vodafone services, i was advised that no roaming charges will be applied in maharashtra.

Request you to look into this.

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Vodafone India customer support has been notified about the posted complaint.

Jun 08, 2017

Updated by Nilesh Galve I am availing the Vodafone services by using mobile number [protected]. I have noticed some false charges (roaming) in my current bill. I have also called the customer care but ended up with empty hands.

Core Issue:- My current bill show a roaming charge of Rs. 410.80, which seems to be incorrect as I haven't visited any other state out of my home state i.e. Maharashtra. For your information, When I ported in into Vodafone services, I was advised that no roaming charges will be applied in Maharashtra.

Request you to look into this