[Resolved]  Vodafone India — regarding my refund of excess payment

Address:Ahmedabad, Gujarat, 382470

I was using vodafone network & my relationship no. Was 36138617. My mobile no. Was [protected]. By mistake i made excess payment to vodafone mobile services limited which also reflected in my last statement dated[protected] as amount due rs. (-) 2, 517.97. Thereafter i migrated to another service provider with the same mobile no. [protected]. On[protected] i received an sms stating that vodafone has processed the refund amount of rs. 2290.05 vis cheque no. 317302 for my postpaid mobile no. [protected] & i will receive the cheque within 15 working days. Today it is more than 4 months but i have not received the cheque towards refund till date. On several followups with vodafone stores at at sanghat mall, opp. Vishwakarma engineering college, visat gandhinagar road i alway get the reply to wait for few more days. I am afraid, the issued cheque which has not yet reached me will expire very soon. Request you to please help me taking appropriate action them for harassment since last four months.
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Oct 31, 2018
Complaint marked as Resolved 
The complaint got resolved only after i approached the Nodal officer of Vodafone. The company has emailed me from [email protected] & called me from 079-71710600. Thanks.
Vodafone India customer support has been notified about the posted complaint.
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