[Resolved]  Vodafone India — regarding online recharge through https://shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp

Https://shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp

-this vodafone's official site shows that the customer can recharge online, but factually does not allow to recharge online any more. The operator trick the customer into the local store (Dealer / middle agencies) where bill is not provided for the purchase of the prepaid plan. When the customer makes complaints to the customer care of vodafone, they refuse to register the complaints regarding this.

Very deceptive and obscure operation to fool the customer ; it facilitates the dealer / middle agencies to evade the tax where the customer pays the tax for each purchase, but does not get any receipt/ invoice for the purchase.
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Mar 28, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Feb 21, 2019
Updated by Fine Arts University of Hyderabad
Https://shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp

-this Vodafone's official site shows that the customer can recharge online, but factually does not allow to recharge online any more.The operator trick the customer into the local store (dealer / middle agencies) where bill is not provided for the purchase of the prepaid plan. When the customer makes complaints to the customer care of Vodafone, they refuse to register the complaints regarding this.

Very deceptive and obscure operation to fool the customer ; it facilitates the dealer / middle agencies to evade the tax where the customer pays the tax for each purchase, but does not get any receipt/ invoice for the purchase.
Verified Support
Feb 25, 2019
Vodafone India Customer Care's response
Hi!

Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India
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