Vodafone India — regarding refund amount and connection

Address:

Chandigarh, Punjab, 160047

Last year i have ported my no. From idea to vodafone. When i ported from vodafone store. They done it in postpaid. After that i complained and they migrated it into prepaid. That time i have paid inr 345 and got information that i will get refund amount by cheque. Even i got mail about it but i didn't receive.
After that for 10 months i went to abroad. When i returned they are telling me that this no. Is temporary closed. After that they tell me to restart this no.in postpaid and i can change it in prepaid after 90 days. But i reached to store they are telling me that it can be done after 22.
My no. Is [protected]