Address: | Chennai, Tamil Nadu |
My vodofone postpaid number is [protected], last month June 22nd i have placed a request for activation of 3G pack
But i didnt get any sms from your side i.e for not activating the requested plan this is not acceptable this is your responsibility to inform the customer about the technical fault or not activated plan or issues happening like this, so far i have not get any sms for activation and i have not noticed that, i have used 194 MB on this number.
Please i would like to tel you one thing please treat your customer as important this is your technical fault, please inform customer thru call or sms that the plans are not activated.
I would like to request you to please wavier the 194MB usage on the next billing cycle, please check your database this is your technical fault that not informing about plans activated or not. Was this information helpful? |
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