[Resolved] Vodafone India — Requesting refund for unauthorized activation of vas [protected]@ it

Avisek Kumar

from Bhubaneshwar, Odisha

Address:

Mumbai City, Maharashtra, 400013

Hi,
A VAS [protected]@it has recently been activated without my knowledge around 3:54 am(May 29th'17) deducting a amount of 3/- from my prepaid account. I don't have any information what it is nor I have clicked any ad or activated purposefully. I have requested for its deactivation and I want my refund.
I recently ported to Vodafone knowing its reputation and services only. Please make sure that doesn't happen again in the future and I am not interested in spending time writing complaints about refunds and other stuffs.

Vodafone Prepaid: [protected](Mumbai Circle)
I'm Currently in Bhubaneshwar, Odisha

Regards,
Abhisek Kumar

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Jul 14, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

May 22, 2017

Ajay Bhor's response Not active out going calls in my no

Verified Support

Jun 07, 2017

Vodafone India Customer Care's response Hi Avisek!

We will have one of our executives to get in touch with you.

Regards,
Vodafone India