[Resolved]  Vodafone India — Restricting outgoing calls in spite of bill payment

Address:

Mumbai City, Maharashtra

I had paid my bill two weeks backs, two days after I paid the bill it showed in my bank account. Even after that, I had to keep listening to the announcement where they kept telling me I had to pay my bill. So everytime I had to make an urgent call, I had to listen to the same long message about how I should pay my bill, inspite of having paid it. Then when I called customer service, the announcement stopped. However, yesterday you'll restricted my outgoing calls! When I called customer service, they said I had to go to the nearest vodafone store. My nearest vodafone store is 20 mins away, and they invariably make you wait for an hour beacuse that is the vodafone store that customers from Mulund AND Bhandup come to. When I told him this, he said "I CANNOT DO ANYTHING ABOUT THIS." Well, he was HAPPY TO HELP, BUT COULD NOT DO ANYTHING TO HELP ME. It's very sad that vodafone is hell bent on shoving it's reputation in the ground. Your facebook page os full of complaints, i was scared mine wpuld get lost in those.I have attached a screenshot of my bank statement with this mail for your reference. Hope you will be HAPPY TO HELP ME.