Vodafone India — rm and customer service issue from last 3 month

Address:Mumbai City, Maharashtra, 400093

Hi,

I am experiencing very bad support from vodafone rm and customer care. I have multiple issues related to my corporate account. And i have reported all issue on mail and call also with corporate support and our company rm. N but they are behaving like gov office. Rm is not replying my mail and call. So overall i have requested to terminate my all 32 data cord connection to corporate helpdesk id but still, no received any confirmation. Also complained to mum nodal office. But issue not resolved.
My major complaint to my rm. I cont explain very bad behavior from rm. So please take action on rm and disconnect our all connection asap. I am not interested to continue our corporate account with vodafone.

Reported issue:- (All issue pending from last 3 month. I have all mail record.
1:- ess portal data update (For manage my all no and payment)
2:- bill auto debit service from the bank
3:- last month payment recode update (Every month payment update issue, our no got disconnected due to payment update.
4:- email id replace (Sushilm to sushil. [protected]@cleantechsolar.com) for all query like ebill summary, communication

Connection details.
Cleantech solar energy india pvt ltd
Customer no :[protected]
Mobile no:- [protected] (Other 31 no) we have total 31 numbers

Contact details
Email:- sushil. [protected]@cleantechsolar.com
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Vodafone India customer support has been notified about the posted complaint.
Oct 23, 2018
Updated by Sushil1990
Escalation Level SPOC Name Email ID Contact No.
Level 1 Corporate Support Desk corporatecare.[protected]@vodafone.com
[protected]
For data related issues - DataAssist.[protected]@vodafone.com
[protected]- Option 2
Level 2 Relationship Manager Ms.Pooja Jadhav vodafoneassist.[protected]@vodafone.com
[protected]
Level 3 Team Leader Ms. Sumaiya Kazi vre.[protected]@vodafone.com
[protected]
Level 4 Process Manager Ms. Meghna Dube vre.[protected]@vodafone.com

All levels service is very bad...
Nov 20, 2018
Updated by Sushil1990
is there any update?
Complaint comments 

Comments

I have called the customer care many times to cancel my connections but they are not responding . and please disconnect my services. thank you

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