Vodafone India — Shocked my 7 years old vodafone number is on someone else name...

Address:Nashik, Maharashtra, 422009
Website:www.vodafone.in

Dear vodafone,

This is ramchandra gothankar from nashik, maharashtra
Prepaid user of vodafone - [protected]

I don't know how your esteemed company can do this..

You barred my incoming calls since 1 week telling submit adhar card (No one can call me as they get busy ton & i am not able to get it)... Ok acceptable... But when i went to vodafone gallery they informed that my number, which i am using from last 7 years... Is not on my name... Its too shocking...

(I had personally given verification for this number in 2010 & submitted my documents to start vodafone. Also again i think in 2013 or 14 you asked to submit kyc documents in vodafone gallery because you asked it from everyone).

Since 2010 till may 2017 i am only the person who is talking, receiving calls from this number. So how my number could go on others name... Where is that all previous data about my callings my recharges.. You can check that all done by me, you can verify that from me... Please explain first why do i fight for the number which is only mine...

Your executive at gallery & customer care on phone failed to give me solution... Is this a solution which you are suggesting that... To port my number from prepaid to post paid?? This is completely not acceptable...

In postpaid plans, your 1st executive was suggesting rs 300 plan... When i refused for high price he told vodafone is offering rs 149 plan... & if i agree to get 149 monthly rental postpaid plan they will do it immediately... My number will get book on my name/address again & also it will start immediately... Ha ha..

If you people can do my number in postpaid on my name, then why not on prepaid???

I am retired 63 years old & i have linked this number for almost all wherever required.. Like my pension bank, adhar card, etc...

I know my regular monthly 50 rs recharge is not fulfilling your business & due to which you did this to get more money from me...

This is not the way to behave with customers... I need your kind help..

Regards,
Ramchandra gothankar
+91 [protected]
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information