[Resolved] Vodafone India — Sim card activation

Dhawal Dave

from Dehri, Bihar

Address:

Jaipur, Rajasthan, 302015

I have requested to convert my no from Vodafone postpaid to prepaid on 10/12/2016. I have received a msg showing dat ur no. will be converted in prepaid within 2hours on 16/12/2016. Still after 30hrs my no is not working. At present I don have connectivity. I visited Vodafone store thrice as well as called on customer care, no one is giving me proper answer. They just told me it's an IT problem. It will be resolved within an hour bt I am facing the problem since more than 30 hours.
I am a doctor. My profession totally depends on it. Who's going to give me compensation??
Plz help me out...I want to register a complaint regarding Vodafone.

Was this information helpful?

No (0)

Yes (0)

Jan 27, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2016

Vodafone India Customer Care's response Hi Dhawal Dave,

Sorry to hear about this, kindly help us with your alternate contact numbers using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India