Vodafone India — Sim card

Address:

New Delhi, Delhi

I was using prepaid connection of Vodafone company. I requested for conversion of my number [protected] from prepaid to postpaid. it has been more than two weeks and nothing has been done. Documents has been collected from my place by their executive twice. Some of their executive came to my residence(after the submission of documents for the first time) and took Rs. 250 as security for the postpaid connection on the pretext that i have to submit the documents again for some reason. However there was no need of same as i was taking corporate connection. I have contacted their customer care number various times but to no effect. I even visited their Netaji Subash Place, Wazirpur, New Delhi, Delhi 110034 customer care for refund of Rs 250 but to no effect again. the behaviour of the executive attending me was also rigid and rude. Now they have shut my sim without any prior notice and have not refunded Rs. 250 so collected. my sim had balance of approx Rs.50 and SMS pack and Internet pack at the time of disconnection. i have been trying to contact their customer care numbers but to no effect. I apprehend that my number have been blocked on their customer care numbers. From the time of submission of documents for the first time i have been harassed by various call on the aforesaid number and on the alternative number which was submitted. At present my sim has been shut and my amount has not been refunded and i can not even reach their customer care number.