Vodafone India — sim not activated from last 2 days (new panvel gallery)

pratik.more008

Address:

panvel matheran road, 410206

Dear sir,
I, pratik more lost my phone on 19 january 2020 with
Vodafone sim no. [protected]. I blocked my sim on same day and visit
Panvel branch vodafone care and issue sim with same number. But still
This sim is not activated and now they are telling me, you have to
Again register the same procedure (Repeat the process) and their
Behavior is also not good. I am going to consumer forum for this type
Of service. If you are not ready to provide me this service then just
Tell me. Nowadays within 10 minutes sim is activated but its more than
30 hours. Can you take any action against them?

Regards,
Pratik more
M. E mechanical engineer
[protected]

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Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2020

Vodafone India Customer Care's response Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 28/01/2020 5.21pm 28/01/2020 6.24pm.

Regards,
Snehal

Jan 29, 2020

Updated by pratik.more008 you can contact me on [protected]. i had not received any call from you. I have already share this info with your customer care.