[Resolved]  Vodafone India — slow internet speed and network issues

Respected sir/mam,
I am vodafone user. Recently i am facing a problem of very slow internet speed since more than a week. I can't even send a messages on whatsapp. I complained twice to the customer care regarding this issue. But every time they excused as there were a server issue and it would resolved in two hours. Yesterday i told them that you guys were making me fool by same excuse and request to resolve my issue but the executive put my call on hold without any notice. I waited for half an hour but she didn't replied me. Please help me through this i am really frustrated by the service of vodafone.
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Dec 26, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2019
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, we would like to inform you that your concern has been raised under ref no. [protected] is in progress and accepted date for the complaint is 05/7/2019 & we will get back to you at the earliest. 

Regards,
Gipsy.
Complaint comments 

Comments

Balance decuted for internet usage even though WiFi was used. Internet was OFF in settings.
Attached is the one pop up like this, i got multiple pop ups like below for balance deducted and around 18 Rs got deducted.

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