[Resolved]  Vodafone India — sms not being sent

Address:Mumbai City, Maharashtra

I am having problem sending sms from my vodafone mumbai number for the past 1 month. Reaching call center is impossible. While i am able to send imessages, sms have been a problem. I receive sms.

When i try to send an sms i get a message "message sending failed". I have subscribed to unlimited pack that allows me 100 free smss per day. This problem has been persistent for a month now.

Besides sms the internet connection is also very erratic.
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Feb 24, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2019
Vodafone India Customer Care's response
Hi!

Kindly help us with your contact number using the following link, we
will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India
Complaint comments 

Comments

Early morning received a message that my internet pack was used by 50% and after a few hour for 90% usage & within a minute received your pack was over.on the same subject I would like to inform that i haven't used my phone at all.when I call the customer service they are giving useless reply...
I know all sms details Between
09/01/2019 to 13/01/2019
On 13thJanuary 2019 I have made recharge of worth Rs458. Benefits included 1.4gb net per day, 100 sms per day and unlimited local +std calls for 84 days. I have received data and sms but i am not able to place call. It is saying that u don't have sufficient balance. Kindly solve the problem ASAP
Respected Sir,

I want to know procedure to get call history for year 2017 of my prepaid mobile no for court proceeding in criminal case.

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