Vodafone India — sms service blocked

Sms service has been blocked for me for many months. When contacted nanganallur vodafone store, they informed it was blocked by trai as i have send bulk sms. I hardly send msgs to anyone may be one sms per day itself is a rare one. But they have blocked this service i think from march-2018. Since i am not a regular user of sms i didnt care about it. After some months during july i contacted nanganllur vodafone store they informed it was blocked by trai as i informed earlier. At that time they told it will be cleared within 2days. Bt it was not cleared, since i didnt have time i couldnt follow that executive. Now again recently i visited t. Nagar vodafone store on 17thoct-2018, there also they said the same thing and told this time surely it will be cleared within 24hours. But it was not cleared. When i contacted the vodafone customer care they informed we cant help you on this as it is trai who had blocked. They told you need to register with trai and with 24hours it will be cleared. Even without knowing that the registration they are speaking is for telemarketer i even did online registration in trai website. Now seeing some complaints over here only i came to know that registration is for telemarketer. Again i visited the same t. Nagar vodafone store and was told the same answer that it will be cleared with 24hours. But till now it was not resolved. Dont know what to do. I am a vodafone user using the same number for almost 12years since 2006. Even for me the the way they treat is very bad, not at all responding. Also clarify why i was told to register in trai website as telemarketer even after i have clearly told the vodafone customer care that i dont even send one sms per day and im not a telemarketer. Who is responsible for this. Else you want me to move away from vodafone and switch to some other service provider.