Vodafone India — Talktime Deduction | |||
Hi.. I'm a vodafone prepaid user and my no is [protected]. Today i have been twice charged 30rs for activating vodafone radio services. But i have never did activate any of the services. When i called up the customer care they say that i had been using Internet and thru a third party website i have subscribed for the service. How can i be charged for some third party website activating your service without my knowledge. I have never accepted or clicked yes stating that the service will be activated on my no and i shall be charged for the same. I just got a sms saying that i have activated radio online service and I'm being deducted for the same. Not just once but twice deducting 60rs of my talktime.This is not a good service you provide to your customers.Request you to debit my talk value again. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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+91 22 7171 5000 (HQ)
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I want to know about my talk time deduction, my STV98 jisme merko 28 dono ke liye sabhi local vodafone calls 10p/ min. milte ha 16-7-15 ko samapt ho rahi thi but mene aaj dekha ki mere Bal Rs.14/- 13:42 min me hi samapt ho gaye jabki merko 13-7-15 ko vodafone se sms bhi aaya tha ki
"Priya customer! 16-Jul-2015 ko STV98 jisme aapko 28 din ke liya sabhi local vodaforn calls 10p/m milte ha samaapt ho rahi hain.Kripya jald se jald recharge Karwaye."
Vodafone helpline no 111 pr baat karne pr exceutive batata ha ki aapki service 21 dino ke liye thi, agar STV98 28 dino ke liye hota ha 21 dino ke liye nahi STV98 recharge date 19-06-15 thi
I want to know about my balance.