Vodafone India — Took new cug number, it got disconnected after few days of activation | |||
Hi, I took CUG connection from Vodafone with a number [protected]. The number activated for few days and then got disconnected. On calling the customer care, I got to know that information provided to the verification team was not complete. In fact, nobody visited my residence for verification. On top of it they say that the employee of the company was not present at home and Company’s ID was not shown to them. They only called up my alternative number and asked few questions after that they disconnected the number This number has been disconnected for 15 days. I am regularly calling up and the Vodafone call center to inquire about the disconnection but they only provide vague excuses and seem to have no clue about it. I am working in an organization and during my working hours having so strict deadlines, I have to follow up the with the Vodafone executive. Neither they are visiting my place nor they are providing me the basis of disconnection. Its really troubling me a lot. Please look into this matter. You can reach me on [protected]. Thanks. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Post your Comment